12490 Quivira Road, Overland Park, KS 66213 ▪ (316)708-8446 ▪ Bret_Riedel@Yahoo.com
SUMMARY OF QUALIFICATIONS
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Hard working, task oriented individual.
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Excels at working under pressure.
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High attention to detail, especially when taking on large projects.
Education:
Johnson County Community College 2015 - 2017
Fort Hays State University, Hays, KS 2001 - 2004
Relevant Experience:
Nuclear Machinist Mate
US Navy 2006 - 2014
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Supervising small team maintenance of nuclear equipment.
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Monitoring and observing nuclear power plant operations.
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Detailed record keeping and trend analysis of nuclear power plant indications.
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Coordinated work schedules between departments.
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Maintained communication with upper management to report incidents, power plant condition, and to resolve conflict.
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Worked with and highly trained on DoD content management software.
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Regularly trained in quality assurance and strict protocol to maintain a high level integrity in nuclear power.
Movie Gallery 2002 - 2006
Lead Customer Service Associate
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Worked a lead position overseeing store operation.
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Responsible for end of day financials and closing the store.
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Oversaw fellow employees to maintain workflow and productivity.
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Handled every aspect of customer service.
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Promoted sales of company specials.
Sykes Inc. 2001 - 2004
Technical Support Representative
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Served as technical phone support for various companies including DirectTV, Compaq Computers, and Xbox.
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Handled large volumes of inquiries on a daily basis.
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Trained in all aspects of customer service.
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Worked with upper management to maintain customer satisfaction and problem resolution.
* references available upon request.